Search results for " Bureaucracy"

L'evolució històrica de la psicologia del treball i de les organitzacions

2010

El món organitzacional ha esdevingut l'eix vertebrador de la Psicologia del treball, des del sistema gremial al sistema fabril, que reunia les característiques de veritables organitzacions industrials. Les notes que caracteritzen el procés són: la mentalitat racional, la mecanització de la fabricació i la utilització del vapor com nova energia aplicable a la indústria. A més, la mecanització tindria efectes sobre l'organització del treball, en l'extremar la diferenciació de funcions i la divisió de tasques. Taylor, des de l'enginyeria, introduí una organització científica del treball per millorar els sistemes i els llocs laborals. Amb el mateix objectiu, orientat a millorar l'administració …

Cittadinizzazione e policy migratorie nella Sicilia occidentale : Progettare servizi innovativi rafforzando le Pubbliche Amministrazioni in attuazion…

2021

L’accesso ai servizi della pubblica amministrazione è spesso, per la popolazione migrante, un cercare la chiave giusta fra un numero spropositato di chiavistelli. Evidenziare come l’inserimento di alcuni servizi innovativi, fra i quali gli sportelli Mi.Main (Migration Mainstreaming) progettati e implementati da giovani laureati all’interno degli uffici della P.A., abbia di fatto favorito processi di “cittadinizzazione”, è stato lo scopo di questo volume. Preliminari ad ogni processo di inclusione sono infatti gli “atti di cittadinanza” che attraversano e ancorano l’universalità dei diritti umani al riconoscimento dei bisogni e delle priorità della persona. Questo volume, descrive come due t…

The Role of Contextual Factors in the Influence of ICT on Street-Level Discretion

2017

Public service workers in the frontline have traditionally enjoyed a wide freedom to make decisions during policy implementation. Research shows that technology has both constraining and enabling effects on public service workers affecting their ability to exercise discretion. What remains unclear is under which circumstances discretion is influenced by technology. Using a case study approach and drawing on neo-institutional theory, this paper studies a court to identify contextual factors affecting the phenomenon. Findings show that technology has no unilateral effect on street-level discretion, and is found moderated by contextual factors such as the degree of social complexity in a case,…

Digital discretion: A systematic literature review of ICT and street-level discretion

2018

International public administration on the tip of the tongue: language as a feature of representative bureaucracy in the Economic Community of West A…

2020

Recent scholarship shows increasing interest in gender, ethnic or national representation within regional and international organizations. In contrast, language as a criterion of representation has rarely been scrutinized. We argue that this constitutes an important oversight for two reasons: (1) language is an important identity marker; and (2) language regimes in international public administrations can uniquely address representativeness relative to both member states and groups of citizens. Our article explores language representation in the Economic Community of West African States, and pursues a twofold objective: first, it extends the applicability of representative bureaucracy theo…

A Platone non si sfugge: il delicato equilibrio tra tecnica e politica

2022

The essay explores the use of technology in politics, focusing on government duties. After a brief excursus to highlight how the issue has a long history, the paper considers the relationship between technique and politics and how it has influenced our form of government. The thread running through the entire investigation starts from the consideration that between the two components – technical and political – there is not a priori a relationship of conflict or challenge, but that today, as in the past, we cannot ignore the relationship between the two dimensions that has always existed and that today more than ever must be developed constructively, given that it would be unimaginable that…

Les enjeux de la professionnalisation des agents de développement. L’ingénierie territoriale prise en étau entre les conceptions organique et mécanis…

2011

International audience; Cet article relie les mécanismes de régulation de l’action publique territoriale à des enjeux de professionnalisation des agents de développement, acteurs pivot de l’ingénierie territoriale. Ceux-ci, inscrits dans des communautés épistémiques, posent les jalons d’une régulation pragmatique de l’action publique.Cependant, le registre concurrentiel de l’excellence territoriale couplé aux nouvelles formes de contrôles bureaucratique transforme les territoires de projet en segments d’exécution de politiques définies par des agences regroupant expertise et gestion. Au final, la personnalité bureaucratique des agents de développement l’emporte sur leur rôle d’ « agitateurs…